Privacy policy
Last updated · Trademark Search is operated by Prometheus Labs, Kitchener, Ontario, Canada · hello@prometheuslabs.ca
1. No accounts
Trademark Search has no user accounts and no sign-in. Free searches ask for nothing: no email address, no registration. The personal information we do hold (a buyer's email address and purchase details) is handled under PIPEDA, Canada's federal privacy law.
2. What we collect and why
- The names you search. Processed to run the search and show results. Result pages are cached briefly at our hosting edge so repeat searches load quickly.
- Your email address. Collected at checkout and used only to deliver the clearance report you bought, by email with the report attached. We do not use it for marketing and we do not share it with anyone except the service providers listed below.
- The name attached to a report, and a saved copy of the report. Stored so your report link keeps working and keeps showing the report as it was on the day you bought it.
- Basic operational logs (errors, request metadata), kept to keep the service working.
No advertising trackers, no third-party analytics, no sale of data, and no use of your data to train AI models.
3. Payments
Payments are processed by Stripe on Stripe's checkout pages. Your card number goes to Stripe, not to us; we receive only your email address and the purchase details. Stripe's handling of payment data is described in Stripe's own privacy policy.
4. Where data lives (cross-border disclosure)
Trademark Search runs on infrastructure provided by US companies, so your data may be processed or stored outside Canada and is subject to the laws of those jurisdictions:
- Cloudflare (US): hosting and the database (Cloudflare D1) that stores report records.
- Stripe (US): payment processing.
- Resend (US): email delivery.
The trademark records themselves are public USPTO and CIPO data.
5. Retention and deletion
- Report records, including the saved copy of each report, are kept so your report link stays valid.
- Email hello@prometheuslabs.ca to have your email address and records deleted. We may keep minimal transaction records where tax or accounting law requires it.
6. Email
The only email we send you is the report delivery email, with your report attached. It is transactional: it is the product you bought. If it fails to send, we try again for up to 7 days. We do not send marketing email.
7. Contact and complaints
Privacy questions or requests: hello@prometheuslabs.ca. You may also contact the Office of the Privacy Commissioner of Canada.